Shipping & returns.

Free shipping

Shipping is free with no minimum order value. Available destinations and delivery estimates are shown at checkout or in your order updates. Any applicable taxes or import duties are separate from shipping charges and depend on your destination.

3-day return window

For a voluntary change-of-mind return, contact us within 3 days of receiving your order. Items should be unworn, unwashed and in their original condition, with tags and packaging where supplied.

How to request a return

Send us a message with your order number, the item you wish to return and the reason. We will provide return instructions, the correct return address and any applicable return-postage details. Please do not send items back before receiving instructions.

Refunds

Approved refunds are returned to the original payment method. We will notify you after reviewing your return. The time for funds to appear depends on your payment provider; any legally required refund deadlines remain applicable.

Faulty items and statutory rights

If your item arrives faulty, damaged or different from what you ordered, contact us with your order details and a description of the issue. The 3-day voluntary window does not limit your rights for these issues.

Your statutory rights are unaffected. Where local law provides a longer cancellation or return period, that period applies. For example, qualifying online purchases in the EU or UK generally have a 14-day statutory cancellation period, subject to legal exceptions.